Terms and Conditions

Effective Date: 2/18/2026

Business Name: WildBerryMD

Operated by: Sanz Inc.

Service Area: State of Arizona Only

1. Acceptance of Terms

By accessing or using the WildBerryMD website (“Website”) or enrolling in any service or program, you agree to be bound by these Terms & Conditions.

If you do not agree, you must not use this Website or purchase services.

2. Eligibility

Services are available only to:

Individuals 18 years of age or older
Residents of the State of Arizona

By using this Website or enrolling in services, you represent that you meet these requirements.

3. Nature of Services

WildBerryMD operates as a 100% online wellness clinic providing elective services, which may include:

Medical weight loss consultations
Hormone optimization consultations
Wellness and lifestyle guidance

All services are delivered remotely via telecommunication technologies. WildBerryMD does not operate a walk-in office and does not provide emergency medical care.

If you are experiencing a medical emergency, call 911 immediately.

4. No Insurance Billing

WildBerryMD:

Does not accept insurance
Does not submit claims to insurance carriers
Does not collect or process insurance billing information

All services are self-pay.

5. Electronic Communications

You consent to communication via:

Telephone
Video conferencing
Email
Online platforms
Text messaging (where consent is provided)

Electronic communications carry inherent security risks. While reasonable safeguards are used, confidentiality cannot be guaranteed.

By communicating electronically, you acknowledge and accept these risks.

6. Prescriptions & Pharmacy Coordination

If prescribed by a licensed provider:

Prescriptions may be transmitted to third-party pharmacies, including compounding pharmacies.
Pharmacy partners may change at WildBerryMD’s discretion.
Shipping timelines are controlled by the pharmacy.

Compounded medications:

Are not FDA-approved
Have not been evaluated by the FDA for safety or efficacy
Are not substitutes for brand-name medications

WildBerryMD is not responsible for shipping delays, temperature exposure during transit, pharmacy backorders, or supply shortages once a prescription has been transmitted.

Risk of loss transfers once the medication is dispensed or shipped by the pharmacy.

7. No Guarantee of Results; Individual Outcomes Vary

WildBerryMD provides elective wellness services. Individual results vary and are not guaranteed.

Outcomes related to weight loss, hormone optimization, laboratory values, or symptom improvement depend on numerous factors including:

Medical history
Compliance with recommendations
Lifestyle choices
Biological variability
Underlying health conditions

WildBerryMD makes no representations or guarantees regarding specific outcomes, weight loss amounts, or symptom resolution.

8. Voluntary Participation; Right to Discontinue

Participation in any program or service is voluntary.

Clients may discontinue participation at any time if they choose not to continue.

However, discontinuation does not entitle the client to any refund, credit, or exchange for services or products previously purchased.

9. Payment Terms; No Refunds; No Exchanges

All services, consultations, products, and programs must be paid in full at the time of purchase unless otherwise specified in writing.

WildBerryMD does not store full credit card numbers. Payments are processed through secure third-party processors.

All services, programs, digital products, consultation fees, medications, supplements, and wellness packages are non-refundable and non-exchangeable.

No refunds, credits, or chargebacks will be issued, including but not limited to:

Consultation fees
Program enrollment fees
Medication costs
Shipping fees
Supplement purchases

Unauthorized chargebacks may result in termination of services and collection efforts to the fullest extent permitted by law.

10. Assumption of Risk

Weight loss programs, hormone optimization, and wellness interventions involve inherent risks.

By participating in services, you acknowledge that:

You understand the potential risks and side effects
You voluntarily assume responsibility for those risks
You will disclose accurate medical history
You will follow provider instructions

Failure to provide accurate information may affect safety and outcomes.

11. Right to Refuse or Terminate Services

WildBerryMD reserves the right to:

Decline to provide treatment
Deny prescription requests or refills
Discontinue services
Terminate participation in programs

If services are terminated by WildBerryMD, no refund will be issued for services already rendered or purchased.

12. Website Content Disclaimer

All content on this Website is for informational purposes only and does not constitute medical advice.

Use of this Website does not establish a provider–patient relationship unless formal enrollment and provider acceptance occur.

13. Limitation of Liability

To the fullest extent permitted by law, WildBerryMD and Sanz Inc. shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from: